1. SMS and Mobile Messaging
Alpine offers mobile messaging for service updates, billing, and promotional purposes.
Online Opt-In
By checking the consent box on our contact forms, you consent to receive marketing and promotional texts, calls, and emails from or on behalf of Alpine and its affiliates using an automated system or auto dialer for any purpose, including plumbing, drain & sewer, heating, ac, electrical, commercial. Consent is not a condition of purchase, and you can opt-out at any time.
Verbal Opt-In
We also collect opt-in verbally. When registering for the first time in person or over the phone, our staff is trained to ask if you would like to receive SMS-based billing notifications, appointment reminders, dispatch notifications, and job completion surveys.
Message Specifics & Opt-Out
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Costs: Message and data rates may apply.
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Frequency: Message frequency varies based on your service needs.
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Support: Text HELP for support or more information.
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Opt-Out: Text STOP to unsubscribe at any time. Once you text STOP, no further messages will be sent.
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Privacy: Your mobile information will not be shared with third parties for marketing purposes.
2. Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following by contacting us via the email address or phone number provided on this website:
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See what data we have about you, if any.
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Change or correct any data we have about you.
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Request the deletion of any data we have about you.
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Express any concern you have about our use of your data.
3. Security
We follow generally accepted industry standards to protect the information submitted to us. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and “https” at the beginning of the page address.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store this information are kept in a secure environment.
4. Contact Information
If you have questions regarding these terms, please contact us immediately:
Alpine Climate Control Heating, Cooling, Plumbing & Electrical, LLC
